Cancellation Policy
Thank you for shopping with us. We understand that sometimes plans change, and you may need to cancel an order. Below is our cancellation policy to ensure a smooth process for you.
Order Cancellation
-
Timeframe for Cancellation:
- Orders can be cancelled within 24 hours of placing the order for a full refund.
- After 24 hours, cancellations may not be possible as the order might already be in processing or shipping.
-
How to Cancel:
- To cancel an order, please contact our Customer Service team via email at [bloomblush77@yahoo.com] the 24-hour cancellation window.
- Please provide your order number and reason for cancellation to facilitate the process.
After 24 Hours
-
Processing or Shipped Orders:
- If your order has already been processed or shipped, we unfortunately cannot cancel the order. However, you may still return the item(s) once received by following our Return Policy.
Non-Cancellable Orders
-
Custom or Personalized Items:
- Custom-made or personalized items cannot be cancelled once the order has been placed. These items are made to order and are non-refundable unless there is a defect or error on our part.